Returns & exchanges - EU customers

Please note: We do not offer free returns/ exchanges.
Our pre-paid return label will be deducted from your refund.
Check return charge below.


For returns, please visit our Returns Portal.


For exchanges, simply return the item(s) you would like
to exchange and then order the new item(s).

Returning / exchanging from Return charge
Germany 4,90 EUR
Austria, Belgium, Croatia, Denmark, Estonia, France, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Romania, Slovakia, Spain 14,90 EUR
Bulgaria, Czechia 19,90 EUR
Cyprus, Greece, Malta,
Portugal, Sweden
29,90 EUR


Please note: Return charge will be deducted from your refund.




Customers are allowed to return/ exchange purchases within 30 days but are responsible for all associated shipping charges, taxes and fees.

The product can not be damaged or have any marks of usage. The item(s) must be in its original condition (not washed, stained, worn, altered, damaged) and must be sent back in the original packaging.

For footwear and swimwear, please make sure to include all item boxes and dust bags with your return. Swimwear can only be returned if the hygiene seal has not been removed.

In case of a defective product please get in touch with us at

Please note: Returns are being shipped to our warehouse in Germany.