Returns & exchanges - EU customers
Please note: We do not offer free returns/ exchanges.
Our pre-paid return label will be deducted from your refund.
Our pre-paid return label will be deducted from your refund.
Check return charge below.
RETURNS
For returns, please visit our Returns Portal.
EXCHANGES
For exchanges, simply return the item(s) you would like
to exchange and then order the new item(s).
to exchange and then order the new item(s).
| Returning / exchanging from | Return charge |
|---|---|
| Germany | 4,90 EUR |
| Austria, Belgium, Croatia, Denmark, Estonia, France, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Romania, Slovakia, Spain | 14,90 EUR |
| Bulgaria, Czechia | 19,90 EUR |
|
Cyprus, Greece, Malta, Portugal, Sweden |
29,90 EUR |
Please note: Return charge will be deducted from your refund.
Customers are allowed to return/ exchange purchases within 30 days but are responsible for all associated shipping charges, taxes and fees.
The product can not be damaged or have any marks of usage. They must be sent back in the original packaging.
In case of a defective product please get in touch with us at hello@mikuta.com.
Please note: Returns are being shipped to our warehouse in Germany.